Legal

Privacy Policy

Shenzhen Guoruida Technology Co., Ltd. (Pandasoft)

Last Updated: July 2026

Shenzhen Guoruida Technology Co., Ltd. ("Pandasoft," "we," "our," or "us") operates the website https://pandasoftsilicone.com (the "Service"). This Privacy Policy explains how we collect, use, store, transfer, and protect your personal data when you interact with our Service, as well as your rights in relation to such data.

As a professional B2B silicone products manufacturer specializing in custom industrial silicone parts, silicone molded components, mold development, and OEM/ODM manufacturing, we value your privacy and are committed to handling your data responsibly and in accordance with applicable laws.

By accessing or using our Service, you acknowledge and agree to the practices described in this Privacy Policy.

01

Information We Collect

1.1 Personal and Business Contact Details

  • Full name (e.g., company owner, procurement manager, engineer)
  • Email address
  • Phone number or WhatsApp/WeChat (if voluntarily provided)
  • Company name, position, and country/region
  • Business requirements or inquiry-related information

1.2 Usage and Technical Data (Automatically Collected)

  • IP address
  • Browser type and version
  • Pages visited and duration of visit
  • Date and time of access
  • Device and operating system details
  • Referring website or source
  • Diagnostic and security-related information

While Usage Data alone may not personally identify you, it may become personally identifiable when combined with other information.

02

How We Collect Information

Contact forms, quotation requests, or product inquiry submissions
Direct email communication with our sales or technical teams
Interaction via trade shows, exhibitions, or digital business exchanges
Social media engagement (tags, mentions, or messages)
Browsing our website using a computer or mobile device
03

How We Use Your Information

Purpose Description
Customer Communication Responding to inquiries, sending quotations, and providing technical or business support
Business Development Identifying potential cooperation opportunities and offering OEM/ODM custom silicone manufacturing services
Personalization Helping tailor our product recommendations and custom silicone solutions based on your needs
Marketing Sending updates on new silicone products, industry information, or event invitations (with opt-out option)
Analytics Understanding website usage to improve our Service
Legal Compliance Meeting regulatory, certification, and reporting requirements

We do not sell your personal data to third parties.

04

Legal Basis for Processing

We process personal data only when we have a legitimate business reason, such as:

Responding to your inquiry
Providing technical or commercial support
Preparing offers or contracts
Fulfilling legal or regulatory obligations
05

Transfer of Data

Your information may be processed or stored in China or other locations where our trusted third-party service providers operate. Data protection laws in these locations may differ from those of your jurisdiction.

When data is transferred internationally, we will:

Ensure transfers comply with applicable laws
Apply reasonable measures to protect your data
06

Data Security

We implement commercially acceptable security measures to protect your personal information from:

Loss
Misuse
Unauthorized Access
Disclosure
Alteration

However, no method of internet transmission or electronic storage is 100% secure. You are responsible for safeguarding your own communication credentials (e.g., business email accounts).

07

Data Retention

We retain your personal information only as long as necessary for:

Ongoing business discussions
Contract fulfillment
After-sales or technical support
Legal, tax, or regulatory requirements

When data is no longer required, we will delete it or anonymize it.

08

Disclosure of Data

We may disclose your personal information only if necessary to:

Comply with legal obligations or regulatory requests
Protect the rights and property of Pandasoft
Prevent fraud or misconduct
Respond to disputes or protect business interests
Cooperate with law enforcement when legally required
09

Service Providers

We may engage third-party service providers to assist in:

Website hosting
Marketing communications
Data analytics

They are only allowed to process your data on our behalf and may not use it for other purposes.

10

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your data
Request correction of inaccurate data
Request deletion where legally applicable
Opt out of marketing communications

Marketing emails include an "unsubscribe" option and you may also contact us directly to opt out.

11

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect or process data from users under 13.

12

Links to Other Websites

Our Service may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their Privacy Policies separately.

13

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal obligations, or best practices. Updates become effective immediately upon posting. You are encouraged to review this page occasionally.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us at:

Contact Person

Jason Kong

Company

Shenzhen Guoruida Technology Co., Ltd.

Country

China

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.